A. R.

Growth, Profit and Performance Improvement Leader for Service Businesses   …

Senior executive who has repeatedly delivered desired results in complex service delivery businesses with multiple stakeholders, conflicting priorities, and non-hierarchical structures. Proven strategy, analysis, planning, and hands-on execution expertise in the following areas to provide structure needed to make and act on business decisions, quickly and profitably:

  • Cross-Functional Problem Solving
  • Growth Strategy & Business Plans
  • Product-Market Strategy
  • New Solution & Service Development
  • Partnership & Alliance Strategy
  • P&L Management
  • Service Operations & Turnarounds
  • Process & Performance Improvement
  • Organizational Change Management
  • Account Management & Retention
  • Program & Project Management

  • 3 Years as Managing Partner of mid-size professional services firm
  • 2 Years at Kaplan EduNeering; Turned around service operations, increasing client satisfaction from 50% to 95%
  • 2 Years at Bristol-Myers Squibb; Improved critical R&D timelines by 30% by building new operational capabilities
  • Co-founded Goldman Sachs backed technology venture serving life-science clients
  • 2 Years as E&Y; Created 2 businesses worth over $100MM; Invested $25MM for firm
  • 2 Years at McKinsey; Delivered $350MM benefit to pharma, insurance, and CPG clients
  • M.B.A. from The Wharton School @ Univ of Pennsylvania, Philadelphia, PA
  • M.S. degrees in planning and design from M.I.T. and Harvard University, Cambridge, MA
  • B.Arch. from New Delhi, India

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